Help & Support

We're here to help. Here's how to get in touch.

Contact Support from the App

The fastest way to reach us is through the built-in support feature. You can open a support case directly from your account, and our team will respond as soon as possible.

  1. 1 Log in to your Scooped account on the website or mobile app.
  2. 2 Go to your Profile or Account page.
  3. 3 Scroll down to the Need Help? section and tap Get Help.
  4. 4 Enter a subject and describe your issue, then submit. You'll be able to track your case and receive replies right in the app.

Here's what the support section looks like in your account:

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Need Help?

Have a question or issue? Our support team is here for you.

Get Help

Email Us

If you're unable to log in or prefer to reach out by email, you can contact us directly.

Send us an email at:

[email protected]

Please include your account email and a description of your issue so we can help you as quickly as possible.

Frequently Asked Questions

Many common questions are already answered in our FAQ page. Check there first for quick answers about posting jobs, submitting bids, payments, and more.