Frequently Asked Questions
Everything you need to know about Scooped and professional dog poop scooping.
Getting Started
How does Scooped work?
Post a job describing your yard, number of dogs, and what you need. Local scoopers review your listing and send competitive quotes. You compare profiles and reviews, accept the quote that fits, and your scooper handles the rest. Payment is processed securely through the platform.
Can I choose my scooper?
Yes. Unlike franchise services that assign whoever is available, Scooped lets you compare profiles, read reviews from past jobs, and choose the scooper you want. You're always in control of who works on your property.
Do I need to sign a contract?
No. Scooped has no contracts, no subscriptions, and no cancellation fees. Post a job whenever you need service, one time or regularly. You're never locked into anything.
Do I need to be home during the cleanup?
Not usually. As long as your scooper can access the yard, you don't need to be there. Include gate codes or access instructions when you post your job. Your scooper will notify you through the platform when they arrive and when the job is complete.
Pricing & Payment
How much does dog poop scooping cost?
Most regular weekly cleanups cost between $20 and $55 per visit. One-time deep cleans range from $60 to $130 depending on yard size and how long since the last cleanup. Every job is individually quoted, you'll see the exact price before accepting.
Are there any hidden fees?
No. The quoted price is the price you pay. Scooped doesn't add service fees, booking fees, or hidden charges. There are no sign-up costs and no cancellation penalties.
How do I pay?
Payment is processed securely through Stripe when you accept a scooper's quote. Your payment information is never shared with scoopers. They receive payment after the job is completed.
Service & Scheduling
How often should I have my yard cleaned?
For most households with 1–2 dogs, weekly scooping is the standard recommendation. Homes with 3 or more dogs benefit from twice-weekly service. Smaller yards may need more frequent attention. Regular cleanup prevents lawn damage and health risks.
Do you offer spring cleanup after winter?
Absolutely. Spring deep cleans are our most popular service. Michigan winters hide months of waste under snow, and the spring thaw reveals it all at once. Post a spring cleanup job and local scoopers will quote the work, most customers get bids within hours.
Can I get same-day service?
In many cases, yes. Post your job as early in the day as possible and note that you need same-day service. Scoopers who are available will respond quickly. Same-day availability depends on your area and time of year.
What happens if it rains or snows?
That's between you and your scooper. Communicate through the platform to reschedule if weather makes cleanup impractical. Many scoopers work in all conditions, but severe weather may require flexibility on timing.
Service Area
What areas does Scooped serve?
Scooped currently serves Lansing, East Lansing, Okemos, Haslett, Delta Township, DeWitt, Holt, Mason, Grand Ledge, Williamston, Bath Township, and surrounding Mid-Michigan communities. We're actively expanding across the tri-county area.
What if my area isn't covered yet?
Sign up anyway! We'll notify you as soon as scoopers become available in your zip code. You can also post a job to check, you might be surprised to find a scooper nearby.
Do you service commercial properties?
Yes. Apartment complexes, HOA communities, rental properties, and dog daycares can all post jobs on Scooped. Many scoopers have experience with commercial properties and offer competitive rates for regular service.
Lawn & Health
Is dog poop bad for my lawn?
Yes. Dog waste is high in nitrogen and acidity, which burns grass and creates brown spots. It also contaminates soil with bacteria and parasites that can persist for months or years. Regular removal is the single most effective way to protect your lawn.
What health risks does dog waste pose?
Dog waste carries parasites (roundworm, hookworm, giardia) and bacteria (E. coli, salmonella) that can affect humans and pets. Children playing in contaminated yards are especially at risk. The EPA classifies pet waste as a pollutant in the same category as toxic chemicals.
Trust & Safety
How are scoopers vetted?
Every scooper goes through an application process before they can bid on jobs. Once active, the review system keeps them accountable. Every review comes from a verified, completed job. You can see a scooper's full review history before hiring them.
What if I'm not satisfied with the service?
Communicate directly with your scooper through the platform's built-in chat. If there's an issue with a completed job, your review helps other customers make informed decisions. The review system ensures scoopers are motivated to do quality work every time.
Still Have Questions?
The best way to learn about Scooped is to try it. Post your first job and see how it works.
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